Delivery Information

The above delivery timelines are for orders placed before 2pm. order placement after 2pm is +1 day added to the delivery timelines. This however excludes Zumamall Express orders placed to Lagos, Ibadan and Abeokuta with a cut off time of 6pm. That is, only Zumamall Express orders placed after 6pm in these locations will have the additional +1 day added to the delivery timelines. For delivery of large items to Port Harcourt, please use timelines quoted for Other Cities.

The following locations are categorized as Other Cities and as such , have longer delivery timelines: Badagry, Epe, Ijanikin, Iyana Ishashi, Seme, Topo, Sheda, Kuje, Kwali, Gidan Mangoro, Idu, Karmo, Karshi, Gwagwa, Abaji, Abuja-Kwali, Sango Ota, Ota Town, Agbara Industrial Estate, Itele, Alagbado, Itele (Ota), Itele (Ijebu).

The timelines quoted are business days - Monday to Friday only, and do not include weekends. Excluding Zumamall Express and Standard Shipping Orders to Lagos, Ibadan and Abeokuta where we have full delivery operations on Saturdays. The delivery timelines vary depending on the delivery option chosen.

DELIVERY METHODS

Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be canceled.

Pickup Stations: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Please note: 9mobile subscribers may be unable to receive text messages. Ensure you pickup your item within 5 days, otherwise it will be canceled.